FAQs

We're all about awesome customer experiences, so your thoughts and feedback mean a ton to us. Got questions? Shoot us an email at info.babotoys@gmail.com, and we'll get back to you ASAP.

Shipping Information

Origin: Orders ship from either our U.S. warehouse or China.
Delivery Time: Expect your items in 5-15 business days. Delivery times may vary by product and location. For customized items, consult customer service for specific timelines.

Ordering and Payment

Where to Order: You can place an order from any country. We ship worldwide.
Currency: All orders are processed in USD. Prices may be displayed in other currencies, but checkout is in USD.
Payment Methods: We accept Visa, MasterCard, AMEX, Apple Pay, Google Pay, Shop Pay, Union Pay, and PayPal.
Order Confirmation: You'll receive an order number via email or SMS. Contact us if not received within 24 hours.

Customer Support

Assistance: For any order issues, contact us via email or WhatsApp.
Customs: Most countries won’t require customs fees for orders under 10 items. It varies by location.
Order Processing: Orders typically take 1-3 business days to process and ship, depending on volume and availability.

Security and Privacy

Checkout Security: Our site ensures a safe and secure checkout.
Privacy: We don’t sell your information. Emails are used for follow-ups and promotional content only. See our privacy policy for details.

Need Help?

Have more questions? Reach out to our customer service team online or at info.babotoys@gmail.com.